LEGAL REFERENCE

Terms & Conditions That Govern Your 00m Account

These terms set out the rules that apply when you use 00m in supported regions of Pakistan. Before you open an account or place any activity on the...

Applies to all Pakistan accountsJazzCash & Easypaisa coveredUpdated and version-trackedGoverned by applicable jurisdictionPlain English throughout
00m Terms & Conditions That Govern Your 00m Account

What These Terms Actually Cover

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

TERMS SUPPORT CHANNELS

Reach Us About These Terms

If any clause in these terms is unclear or you want clarification before committing to your account, our support team can walk...

Live Chat Access the live chat widget from your account...
Email Support Send a detailed query to our support address...
Help Centre Our Help Centre hosts a searchable index of...
POLICY TRUST SIGNALS

How We Uphold These Terms Consistently

Our terms are written to be readable and applied consistently across all Pakistan accounts. These signals reflect the standards we hold ourselves to when administering this agreement.

Version Control

Every revision to these terms carries a version number and date so you can track exactly what changed and when...

Plain Language

We write these terms in clear Pakistani English rather than dense legal shorthand, so you understand what you are agreeing...

Consistent Enforcement

The same conditions apply to every account regardless of transaction volume, deposit method, or whether you use JazzCash, Easypaisa, SadaPay...

Dispute Process

These terms include a defined dispute-resolution pathway with specific response timeframes, so you are never left without a clear next...

Account Security Terms

The account-security section of these terms details our two-factor authentication requirement and the verification steps we use to protect your...

Jurisdiction Transparency

We state clearly which legal framework governs this agreement and which courts hold jurisdiction, so the applicable rules are never...

How These Terms Align With Our Other Policies

These Terms & Conditions sit at the centre of our policy framework. Each linked policy document draws its authority from and must be read alongside these terms.

Privacy PolicyOur Privacy Policy operates under the data-handling provisions of these terms and cannot override anything set out here regarding account information.
Cookie PolicyCookie use on 00m is governed by these terms; the Cookie Policy provides supplementary detail but does not create separate rights or obligations.
Withdrawal PolicyWithdrawal timelines and verification requirements referenced in the Withdrawal Policy are subject to the conditions and dispute clauses in these terms.
Promotions PolicyAny promotional activity available to your account is subject to eligibility conditions defined here; the Promotions Policy adds specific campaign rules within that framework.
Account VerificationIdentity and payment verification procedures align with the account-ownership clauses of these terms and may not be waived by any other policy document.
Payment TermsJazzCash, Easypaisa, SadaPay and Raast transaction rules published separately are subordinate to and consistent with the fund-movement conditions stated in these terms.
Platform RulesIn-platform conduct rules derive their enforcement authority from the suspension and termination clauses outlined in this Terms & Conditions document.
POLICY LAYOUT FEATURES

Key Elements of the 00m Terms Framework

Our terms framework is structured so you can locate any clause quickly. Each section is numbered, hyperlinked from the index, and cross-referenced where conditions overlap — so the...

Numbered Clauses Every clause carries a unique reference number so our support...
Indexed Structure A clickable table of contents at the top of the...
Change Log A change log at the foot of the terms records...
Scope Statement The opening scope section defines precisely which account activities, regions...
Definitions Block All capitalised terms used throughout this agreement are defined in...
Contact Anchors Inline contact links throughout the terms let you reach the...

Frequently Asked Questions on Our Terms

These terms take effect the moment you complete account registration on 00m. By submitting your registration form you confirm you have read and accepted all conditions set out in the current version of this document.

We notify account holders by email whenever a material change is made to these terms. The updated version is also published immediately on this page with a new version number and the date the revision took effect.

Yes. All fund movements through JazzCash, Easypaisa, SadaPay and Raast are governed by these terms. Each payment method may also have its own supplementary conditions that sit alongside but do not override this agreement.

A breach may result in suspension or permanent closure of your account at our discretion. We will notify you of the action taken and the specific clause that was breached, and you may raise a dispute through the process described in the terms.

Access to 00m is available where local law permits. It is your sole responsibility to confirm that using the platform is lawful in your specific location within Pakistan before opening or continuing to use your account.

Contact our support team in writing, citing the clause you believe has not been applied correctly. We aim to provide a substantive response within five business days and the terms set out escalation steps if the initial response does not resolve the matter.

Yes. The same terms apply to every account in Pakistan regardless of the payment method you use, the volume of activity on your account, or any promotional activity you participate in through the platform.