LEGAL REFERENCE

Privacy Policy for your 00m account

00m keeps your Pakistan account privacy clear from the moment you open an account, with plain detail on data we collect, why we use it, and how you...

Pakistan privacy scopeAccount data useWallet record claritySupport privacy path
00m Privacy Policy for your 00m account

How we handle account data

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

CONTACT ROUTES

Contact us about privacy

Privacy questions need a route that protects you while letting us answer properly. Use the channels below when you want access to...

Privacy email Send privacy requests to [email protected] with the mobile...
Signed-in chat Use live chat after signing in when your...
Account form If you cannot access your account, use the...
POLICY CARE

How we keep this policy accurate

We write this Privacy Policy from the systems we operate, not from a generic template. The page is checked against account creation, login security, wallet processing, support handling...

Named owner

A named internal owner checks this page against the account screens we operate, including registration, login, wallet and support flows...

Local wallet mapping

We map privacy wording to Pakistan wallet rails, including JazzCash, Easypaisa, SadaPay and Raast. That helps us explain which receipt...

Security alignment

Our policy language follows the same access checks used in the account area, including password resets, device alerts, and unusual...

Retention checks

We check retention wording against actual record categories, such as account profile, wallet history, chat transcripts, login logs, and legal...

Vendor boundaries

When a vendor helps host, route payments, or provide support tools, our wording explains the limited purpose. We do not...

Plain language edits

Before this page changes, we remove unclear legal phrasing and replace it with direct wording about what we collect, use...

How our policies stay aligned

This Privacy Policy connects with other 00m pages, but it keeps a separate job: explaining personal data. The items below show how we keep privacy wording consistent with...

Cookie pageOur cookie page explains browser storage, while this Privacy Policy explains how those signals connect with your account, session security, device recognition, and analytics used to maintain the 00m service.
Terms pageOur terms set account rules; this page explains the personal data behind those rules. If a term needs identity, wallet, or security checks, the related privacy reason is stated here.
Security pageSecurity content describes safeguards, while this Privacy Policy explains the data used for those safeguards, including login timestamps, device markers, password reset events, and alerts for unusual access.
Wallet helpWallet help focuses on cash-in and withdrawal steps. This policy explains privacy handling around receipts, transaction IDs, account matching, support checks, and records required for reconciliation.
Support pagesSupport pages tell you how to contact us; this policy explains what happens to the chat, email, attachments, and account checks created when you ask us for help.
Promo pagesPromo pages may show account offers, while this policy explains the privacy side: eligibility checks, message preferences, account flags, and how you can ask about related personal data.
App access pagesIf you access 00m on mobile, this policy explains device data, session storage, and login records. It avoids app claims and stays focused on privacy handling.
VISIBLE CUES

Privacy cues across this page

The Privacy Policy is laid out so you can scan legal points without losing detail. We use short labels, direct section names, contact blocks, and local context markers...

Short badges The hero badges name the privacy areas you usually ask...
Plain sections Each section has one job, from data use to contact...
Local context chips Local chips show Pakistan-specific account contexts only when they affect...
Action wording Where you have a privacy choice, we say what you...
Record categories We group data by category, such as profile, device, wallet...
Update trail When the policy changes, the updated wording is placed on...

Privacy Policy questions answered

We collect data you provide during account setup, details created by wallet activity, device and login signals, support messages, and security records. We only collect what we need to run, protect, and service your account.

Wallet records help us match JazzCash, Easypaisa, SadaPay and Raast activity to your account, resolve support questions, verify withdrawal requests, and meet record duties. We keep only the related receipt and account-matching details.

We share personal data only where needed for hosting, wallet routing, security checks, support tools, legal requests, or service operation. Vendors receive limited data for their task and are not allowed to use it for their own purposes.

Email [email protected] or contact signed-in support and state that your request is about privacy. We may confirm account ownership first, then provide access, correction, or deletion help where available under applicable rules.

Retention depends on the record type. Account profiles, wallet receipts, support chats, login logs, and legal records may have different periods because they serve different security, service, reconciliation, or legal purposes.

Yes. The policy covers device data such as browser type, session markers, login time, approximate region, and security flags. We use these signals to protect access, maintain sessions, and investigate unusual account activity.

Yes. We may update this page when our account flows, wallet handling, support tools, vendor setup, or legal duties change. The current wording on 00m.pro is the version we use.